My name is Mark Gowdy and I am the Director of the North American Solution Architect team for Foglight. The solution architect role is a very interesting one here at Quest because we’re involved at all stages of a customer engagement – from positioning a solution for the customer, to the delivery of a potentially custom implementation. We are, if I may say so, deep technical experts in this market and our products. We use our knowledge of the technology and the customer environment to collaborate internally with both Sales, R&D / Product Management, and the Professional Services teams to push the boundaries of our solution.
Over the coming months, members from my team and the solution architects around the world will be posting entries on this blog. The main focus will be product tips and tricks to help you configure, deploy, administer, tailor, and take full advantage of Foglight. We have quite a few bright folks on the team that love to talk about the really cool stuff, so we’ll do all we can to post often.
I hope you get value from what we offer. If not…don’t be shy about letting us know.
-Gowdy