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    <title>End User Management</title>
    <description>Author:	John Spirko, Product Management Director, Application Management
Guest Bloggers:	Quest Product Team
Blog Topics:	Challenges and approaches to maintaining high end user satisfaction with business-critical applications; management of the synthetic and 'real' end user performance; successful practices from transaction heavy environments like Financial, Telecom, and Online Retail, and more…</description>
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    <webMaster>webmaster@quest.com</webMaster>
    <pubDate>Tue, 06 Jan 2009 02:12:23 GMT</pubDate>
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      <title>This Blog is about End Users and your ability service them better</title>
      <description>&lt;p&gt;Hi and welcome to the blog written about managing end users and the services delivered to them. Hopefully, as users of applications yourselves, and managers of applications that service end users, you'll find a lot of value in what we talk about.&lt;/p&gt;</description>
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      <pubDate>Thu, 03 Apr 2008 19:27:00 GMT</pubDate>
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